Returns & Exchanges
At Melani the Label, we want you to feel confident and beautiful in your purchase, which is why we offer a flexible return policy for store credit on all full-priced items. Please ensure your garments are returned in their original condition, unworn and with all tags attached, within 14 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely pack your garments in their original packaging, ensuring all original labels and hygiene seals remain intact and undamaged.
Ship the Parcel
Generate your prepaid shipping label through the portal or use your preferred tracked courier to send the package back to our warehouse.
Receive Store Credit
Once our quality control team inspects and approves your return, a digital gift card will be emailed to you within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing